Retail Experience
iVend Powering Retail Leaders
Supporting retail operations across categories, stores, and channels.
*Legacy customers
Retail Experience
iVend Powering Retail Leaders
Supporting retail operations across categories, stores, and channels.
*Legacy customers
The Core Pieces
Get control first
Then scale with confidence
Stop leakage, cut stockouts, keep settlement clean. Then add channels and stores without rework
ERP and Financials Control
Run retail on disciplined books. The platform links GL, AR/AP, tax, bank, sales, purchasing, and inventory in one ledger with roles, approvals, and audits. Auto match speeds reconciliation, drill to source clarifies variance, and cloud updates keep compliance simple.
AI and Automation Engine
Turn live retail data into clearer forecasts and faster answers. Teams can plan stock better, respond sooner to changing needs and keep daily work moving with fewer manual follow-ups.
Unified Omnichannel Commerce
Catalog, pricing, promotions, payments, loyalty, and returns move in sync across POS, web, and marketplaces. Ensure customers always get the same experience, while teams reduce errors and save time.
Add-on Marketplace
Plug in apps that matter—payments, compliance, chat, and commerce. Roll out faster without extra coding. Keep settlements clean and scale across markets with connectors built to match retail rules and daily ops.
Modular Design
Switch on CRM, Manufacturing, or Loyalty when the business needs it. Add new capabilities without rework. Protect margin and use built-in modules to grow baskets, manage production, and bring shoppers back.
Extensible
Extend retail flows with App Studio, APIs, POS design, dashboards, workspaces, and workflows. Launch updates quickly, shorten lines, and keep compliance visible—without ever touching the core.
Operational Intelligence
Decisions That Move Retail
Data, workflows, and decisions aligned across every location.
Integrated Business Operations
Embedded Intelligence
Omnichannel Commerce
Financial Control Systems
Operational Flexibility
Real-Time Analytics
Single source of truth across all modules with real-time synchronization eliminating manual data entry and reconciliation.
Seamless business processes spanning multiple departments with automated handoffs from sales to fulfilment to accounting.
Unified management of multiple stores, warehouses, and distribution centres with location-specific configurations.
Automated routine tasks and approvals reducing manual effort while ensuring consistency and compliance across operations.
Machine learning algorithms analyzing historical patterns to forecast demand, sales trends, and operational requirements.
Plain English queries enabling business users to ask questions and receive instant data insights without technical expertise.
Automated decision-making and task execution based on business rules, patterns, and learned behaviors across all modules.
Self-improving algorithms that learn from business operations to enhance accuracy and efficiency automatically.
Seamless customer journey from online browsing to in-store purchase with unified loyalty points and service records.
Connected sales channels ensuring inventory, pricing, and promotions remain synchronized across all customer touchpoints.
Complete stock visibility across all locations enabling buy-online-pickup-in-store and ship-from-store capabilities.
Unified order management, returns processing, and customer service across all channels with consistent policies.
Budget enforcement, approval hierarchies, and three-way matching preventing unauthorized spending and ensuring compliance.
Global currency support with automatic conversion rates, period-end revaluation, and consolidated financial reporting.
Complete audit trails, document versioning, and access controls ensuring regulatory compliance and financial transparency.
Intelligent cash forecasting, automated bank reconciliation, and payment scheduling optimizing working capital management.
Customizable business processes and approval hierarchies adapting to specific organizational requirements without coding.
Granular permission management controlling user access to functions, data, and operations based on job responsibilities.
Cloud-native platform supporting business growth from single location to multi-site enterprise operations seamlessly.
Marketplace ecosystem with specialized apps for industry-specific requirements and regional compliance needs.
Real-time performance monitoring with role-based dashboards delivering relevant metrics and alerts to each user type.
Drag-and-drop report builder enabling business users to create custom reports without technical assistance or training.
AI-powered forecasting and trend analysis identifying patterns and recommending actions for improved business outcomes.
Interactive charts, graphs, and pivot tables transforming complex data into clear visual insights for decision-making.
Ops Essentials
Product features
Powerful tools and features for streamlined enterprise operations
Aisles to Accounting
Built for all retail functions
Control, clear numbers, fewer surprises – from close to the last mile
Finance & Accounting
Close books faster with auto-match, tighter AR workflows, and real-time alerts. Cut DSO, reduce write-offs, and speed up audits with roles, approvals, and drill-down visibility.
Purchase
Protect margins with policy-based buying and contract pricing. Manage RFQ to PO to GRN seamlessly, track supplier SLAs, and optimize DPO while avoiding stock risks.
Sales (POS & eCom)
Run conflict-free promos at checkout, boost AOV and UPT, and unify orders across channels. Built-in CRM and loyalty let you segment customers and award points instantly.
Inventory
Get live ATP across stores and DCs to cut stockouts and cancellations. Smart replenishment, guided cycle counts, and variance controls reduce dead stock and shrink.
Retail (Store Ops)
Enable always-on checkout with offline mode, prevent overrides with roles and limits, and support aisle help, pickups, and quick returns through mobile POS devices.
EXECUTIVE BRIEFS
Different roles. One retail operating view.
Practical briefs for retail leaders looking at growth, technology, finance, operations and customer execution.
Value, Simplified
Business benefits delivered
One platform. Less friction. Better outcomes.
Protect Your Profit Margin with Cleaner Pricing & Settlement
Pricing rules and approvals prevent lane-level errors before they happen. Clear costing keeps promotions honest and reduces leakage from overrides. The result is a more reliable GM% and end-of-day settlement you don’t have to fix later.
Scale Your Business Faster Without Costly Rework or Refits
Add functions and connectors as you grow instead of launching new projects for every change. Certified add-ons and open APIs plug into the same backbone. You expand channels, stores, or regions while the core setup stays intact.
Stay Fully Compliant Across All Your Regions and Audits
Roles and permissions define who can discount, post, or approve. Country packs handle VAT, e-invoicing, and local rules without custom patches. Auditors get complete trails and drill-downs, so reviews finish sooner and with fewer questions.
AI and cloud shorten time to value, harden governance, and keep growth predictable.
Value, Simplified
Business benefits delivered
One platform. Less friction. Better outcomes.
Protect Your Profit Margin with Cleaner Pricing & Settlement
Pricing rules and approvals prevent lane-level errors before they happen. Clear costing keeps promotions honest and reduces leakage from overrides. The result is a more reliable GM% and end-of-day settlement you don’t have to fix later.
Scale Your Business Faster Without Costly Rework or Refits
Add functions and connectors as you grow instead of launching new projects for every change. Certified add-ons and open APIs plug into the same backbone. You expand channels, stores, or regions while the core setup stays intact.
Stay Fully Compliant Across All Your Regions and Audits
Roles and permissions define who can discount, post, or approve. Country packs handle VAT, e-invoicing, and local rules without custom patches. Auditors get complete trails and drill-downs, so reviews finish sooner and with fewer questions.
AI and cloud shorten time to value, harden governance, and keep growth predictable.
Retail Tailored
Built for how each retail vertical runs
From apparel to pharmacy, price, stock, and orders line up across channels
Retail Reads & Guides
What Retail Teams Are Looking At Next
Find upcoming webinars, fresh blog updates and practical content
Retail Tailored
Built for how each retail vertical runs
From apparel to pharmacy, price, stock, and orders line up across channels
Upcoming Webinars
Practical Retail Sessions, Every Month
Join our monthly 30-minute webinars covering checkout, loyalty, omnichannel retail, store operations and the connected back office.
